I love this guys column!
Gene Weingarten, Washington Post Writers Group
Ever since I learned that most commercial products put a small 800-number on their packages for consumer questions, I've felt compelled to call the customer service reps to harass them. Each time I do this, readers write in, contending I am one sick guy.For the complete story ... http://www.newsobserver.com/105/story/558873.html
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